Warranty
Crate Engine Warranty - US Lower 48
We include a limited 3 Month, Unlimited Mile warranty on all of our crate engines. Warranty covers pickup (cylinder head, short block, or crate engine) , repair labor to the product, replacement or repair to parts, and return shipping. Warranty does not cover removal of engine from car, or any third party shop labor, towing, storage, or diagnostics. All warranty labor to be done in house. Warrant starts at day of delivery of the product. Warranty does not cover damages caused by poor tuning, poor maintenance, or running the engine with a know issue. This warranty is designed to to be a economical alternative to offering no warranty at all, as these are performance / custom overhauls.
Crate Engine Warranty - Alaska / Hawaii / Islands
We include a limited 3 Month, Unlimited Mile warranty on all of our crate engines. The warranty is different when shipping to remote locations, but it is still included. The difference is that we do not offer freight pickup / return on complete units, as they are covered as a Short Block or a Cylinder Head (Simply due to large freight cost). Warranty covers pickup of cylinder head or short block only, repair labor to the product, replacement or repair to parts, and return shipping. All warranty labor to be done in house. Warranty does not cover removal of engine from car, or any third party shop labor, towing, storage, or diagnostics. Warrant starts at day of delivery of the product. Warranty does not cover damages caused by poor tuning, poor maintenance, neglect, or running the engine with a know issue. This warranty is designed to to be a economical alternative to offering no warranty at all, as these are performance / custom overhauls.
Crate Engine Warranty - International
We do not offer international sales at this time. We would offer the same in house warranty, but shipping would no be included.
Disclaimer
Ultimately, we are here to produce high quality, successful projects. We go above and beyond with every detail of the project. At the end of the day, we are a business, and warranty comes with its limits. Our inspection of the engine will ultimately be the judge to handle the warranty. In no way, are we claiming legally responsible for any third party labor, towing, and storage fees; all warranty coverage to be done in house. As Stated Above: Warranty does not cover damages caused by poor tuning, poor maintenance, or running the engine with a know issue.
Pros and Cons to our Warranty
Our goal at Graveyard Motorsports Enterprise is to be as transparent about what to expect, and how we operate. Here we want to talk about why we have the warranty the way it is set, so everyone has a better understanding of how this works, and what to expect. The good news is that we offer a FREE 3 Month Warranty, on all of our engines, which includes free pickup, free repair, and free return shipping. This is pretty darn good, considering its free, and it gets the product back to you without any cost, but time (on a performance rebuild, lets add). We could include extra features with our free warranty, and add the cost to all of our engines, like third party labor, diagnosis, towing, and storage, but these are NOT INCLUDED, and you are not paying for these, nor are we liable for these. Our free, reasonable warranty starts at pickup the the product once it is out of the car, just as it was delivered. We can diagnose the engine once its received, and get to work repairing the issue. If our warranty covered any more (towing, storage, labor,etc; we would then be adding to the final numbers of the project, changing the type of product all together. We figure draw the line here, keep it simple and reasonable, and outline it clearly. We expect our customers to be able to handle the responsibility of installing the engines correctly, so at the same time removing it for warranty should not be the largest of challenges. We understand it is a hardship, but know it is not included in our warranty ( and you are not paying for it). All in all, the the coverage is fair, reasonable, and clearly outlined.
Why only a 3 Month Warranty?
This question is important, and relative to your Crate Engine Purchase! Lets discuss this right now so we are on the same page. Almost every build we have on our list, is a custom TURBO build. Now, if you try to compare our projects to Jasper Engines, we are Not Apples to Apples. They offer different coverage, but they are NOT CUSTOM BUILDS, and sometimes do not even build turbo models. This is why we are here, and this is our slice of the industry. Our 3 month warranty is short, but is plenty long enough to prove that the engine performs as advertised. Due to the fact that almost every project will have custom tuning, this is what limits our warranty timeline. When forming our warranty, we discussed that once a engine last longer than 3 months, we know that our labor portion of the project has passed. Labor is basically what our warranty covers, so three months on a custom project was fair and reasonable. If there is going to be an issue with a freshly rebuild engine, we would know at startup. All in all, this is why three months is what is covered on our Free Warranty Coverage.